- Foundations of Capability
- Building Development Excellence
- Managing Projects with Scrum
- ITIL® Foundation
- COBIT® 5 Foundation
Building Services Excellence
Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.
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EMAILHIGHLIGHTS
Experienced & accredited trainers
Comprehensive & Accredited training material
Practice questions include
Free lifetime course revision – What’s this?
UPCOMING SCHEDULE
Introduction
This 1-day “Building Service Excellence” course teaches you the fundamentals of implementing CMMI v2.0 for Services in your organization. The Foundations of Capability training is a strict pre-requisite of Building Service Excellence.
Learning Objectives
This course enables participants to:
- Interpret CMMI-SVC v2.0, to serve effectively on an appraisal or process improvement team
- Know what it takes to be CMMI-SVC Maturity Level 2, 3, and beyond.
- Discuss each of the practice areas unique to CMMI Services v2.0:
Recommended Participants
The following individuals may attend this session
- Primarily involved in CMMI-SVC v2.0-based improvement
- CMMI-SVC v2.0 appraisal team member
- Interested in becoming a Certified CMMI Associate or Certified CMMI Professional
- Willing to get certified and pursue a career in CMMI Services v2.0.
Prerequisites
You need to successfully complete anyone of the following trainings prior to attend this session:
- Foundations of Capability
- CMMI v2.0 Model Upgrade Training
Course Format
The course uses a stimulating mix of instructions, workshops, quizzes, discussions and a practice-exam
Materials Provided
- Course reference manual containing copy of course slides, support documents, quizzes and answers
- Practice exam
- Course Certificate
- Introduction to CMMI-Dev v2.0
- Improving Service Performance
- Service Management Lifecycle
- Planning & Managing Services
- Analyzing Performance
- Building & Sustaining Capability
Free lifetime revision
Refresh your concepts by re-attending our training session for FREE. (What’s this?)
Accredited Training Organization
Business Beam is certified partner of AXELOS Limited and an ATO.
Accredited course material
The training material is accredited and approved.
Quality Training Material
You will receive a comprehensive training manual.
Accredited trainers
Our trainers are experienced consultants and accredited trainers.
Excellent feedback:
92%+ of our overall customers rates us excellent or very good.
Experience tells all
We have successfully delivered 600+ accredited courses to 7,000+ professionals in classroom.
At your premises
This training is also available at your preferred premises and timings.
STRATEGIC ALLIANCES
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