Introduction

In most organizations, the processes that deliver products and services depend on information and communication technology (ICT). Disruption to ICT can therefore constitute a strategic risk, damaging the organization’s ability to operate and undermining its reputation. The consequences of a disruptive incident vary and can be far-reaching and might not be immediately obvious at the time.

ISO 27031 is a recently released international standard. It provides recommendations for information and communications technology (ICT) continuity management based on ISO 22301 and ISO 27001. This course focuses on the technical and procedural issues surrounding ICT Service Continuity & Disaster Recovery examining the major pitfalls and common assumptions which prevent both Service Continuity and Disaster Recovery Plans from working.

Learning Objectives

The participants of this course will:

• Be able to develop and implement ICT continuity based on ISO 27031
• Be able to conform to the requirements of ISO 27031
• Understand technical and procedural issues surrounding ICT Service Continuity
• Learn how to integrate ICT continuity into existing BCM
• Acquire the necessary expertise to support an organization in implementing, managing and maintaining ICT Continuity Management System based on ISO 27031
• Related ISO 27031 with ISO 22301 and ISO 27001

Recommended Participants

• Members of a business continuity team
• IT Professionals wanting to gain a comprehensive knowledge of the ICT continuity area
• Staff involved in the implementation of the ISO 22301 standard
• IT Auditors

Prerequisites

None.

Course Format

This training is based on both theory and practice:

• Sessions of lectures illustrated with examples based on real cases
• Review exercises to assist the exam preparation
• Practice test similar to the certification exam.

Materials Provided

• Course reference manual containing copy of course slides, support documents, quizzes and answers
• Course Certificate