IT Service Management (ITIL & ISO 20000)

Business Beam offers wide range of accredited training courses with certification examinations for IT professionals and management to equip them with the knowledge and skills needed to optimize their IT environment.


ITIL is the most widely accepted approach to IT service management in the world.

ITIL® v3-2011

ISO/IEC 27001 provides requirements for organizations seeking to establish, implement, maintain and continually improve an information security management system.

ISO/IEC 20000

ISO/IEC 20000 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.

Certified Agile Service Manager (CASM)

Agile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iterative approach to process design that will improve the velocity of process improvement teams to get more done.

Do you need our expert guidance to choose the right certification for you or your team?
Contact us now!

    Business Beam is a top of the line consultancy and training firm known for its world-class skills and capabilities to deliver value driven services and solutions.


    P.O. Box 341199, Dubai Silicon Oasis,
    Dubai, United Arab Emirates


    +971 50 902 3215